Troubleshoot Email Settings in Bold BI

This article will explain the points to be considered for the email settings to receive the email from the Bold BI Embedded Analytics Server.

• Go to Bold BI tenant site {domain_name}/bi/site/{site_identifier}
• Navigate to the ‘Email’ settings page under Settings
  
  
• Fill the valid SMTP Email settings. For more details refer this link
• Click on ‘Test Connection’ to try the sample email
  
  
• Once you confirm the email settings, save it using ‘Save’ button

References

• How to configure mail settings in Bold BI to receive notification through mail
• How to update the email settings using REST API
• Understanding SSL, TLS, and STARTTLS