How to Download a HAR File from Your Browser
How to Download a HAR File from Your Browser
A HAR file is a JSON-formatted log of a web browser’s interaction with a site. It captures the browser’s requests to web servers and the servers’ responses. HAR files are useful for diagnosing network issues, analyzing page load performance, and identifying problematic requests or responses that may be contributing to a bug.
Below is a step-by-step guide on how to generate and download a HAR file from your browser.
Step 1: Open the Developer Tools
Navigate to the Bold BI Dashboard page where you wish to capture the HAR file. Right-click on the page and select Inspect to open the browser’s developer tools.
Step 2: Access the Network Tab
Within the developer tools, locate and click on the Network tab.
Step 3: Enable Log Preservation
Ensure that you select the Preserve/Persist Logs and All options to keep the log from being cleared with navigation or page refresh.
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For Chrome:
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For Firefox:
Step 4: Reproduce the Issue
Now reload the Bold BI Dashboard page and perform the actions on the dashboard / data source that you are trying to capture within the HAR file.
Step 5: Export the HAR File
After completing the actions, use the Export HAR option to save the HAR file to your computer.
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For Chrome:
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For Firefox:
Step 6: Save the HAR File
Choose a location on your computer to save the HAR file and confirm the download.
Step 7: Share the HAR File
You can now share the HAR file with the Bold BI support team for further analysis.
Important: Before sharing the HAR file, check its size. HAR files can become quite large, especially if the browser session is long or involves a lot of activity. If the HAR file is larger than 20 MB, compress the file into a ZIP format. This will reduce the file size and make it easier to share.
By following these steps, you should be able to successfully download a HAR file from your browser, which can then be used to troubleshoot and analyze dashboard performance issues.
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