Troubleshoot and Resolve SSL Cipher Suite Mismatches
Introduction
Secure Socket Layer (SSL) issues can occur while creating data sources. This could be for any number of reasons,
- The certificate used in the REST API service is failing on validation, ranging from the certificate being self signed to the certificate having expired or even having been revoked.
- Cipher suite mismatch
. This article provides steps to troubleshoot and resolve SSL issues related to cipher suite mismatches.
Issue
Steps to resolve SSL issue
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Check the supported cipher suites for your URL: Use online tools such as SSL Labs or Qualys SSL Server Test to check the supported cipher suites for your URL. These tools provide a detailed report of the SSL/TLS configuration, including the supported cipher suites.
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Compare the supported cipher suite with the Windows supported cipher suites: Once you have identified the cipher suite used by your URL, check whether it is supported by your Windows operating system. If the cipher suite is not supported, consider upgrading your operating system or web server software to a higher version that supports the required cipher suite.
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Update your operating system or web server software: If the required cipher suite is not supported by your current operating system or web server software, upgrade to a higher version that supports the required cipher suite. Keeping your operating system and web server software up-to-date ensures that you are using the latest security protocols and features.## Conclusion
Conclusion
By following these troubleshooting steps, you can identify and resolve SSL issues related to cipher suite mismatches while creating data sources. Ensuring that your operating system and web server software are up-to-date will help prevent future SSL issues and maintain a secure environment.
Additional References
