Email Recipient Limits for Scheduled Dashboard Notifications in Bold BI
Overview
Many organizations use scheduled dashboards to automatically deliver reports and KPI updates to teams, management, customers, and other stakeholders. As the number of recipients grows, a common question is whether Bold BI Server imposes any limit on the email addresses that can be added to a dashboard schedule. This article explains how recipient limits are handled in Bold BI and the factors that may affect email delivery.
Recipient Limits in Bold BI
Bold BI does not impose any internal limit on the number of email recipients you can configure for scheduled dashboard notifications. You can add multiple email addresses as needed when setting up a schedule. For bulk notifications, it is recommended to use email groups instead of individual users for better manageability.
Email Provider Considerations
While Bold BI itself does not restrict the number of recipients, the actual delivery of emails depends on the configured mail provider (e.g., SMTP, Microsoft Office 365, Amazon SES). Each provider enforces its own limits on:
- Maximum recipients per email
- Daily sending quotas
- Throttling and spam control policies
Examples of Provider Limits
| Email Provider | Max Recipients per Email | Daily Limit | Notes |
|---|---|---|---|
| Amazon SES | 50 (To, CC, BCC combined) | Varies by SES quota | Best for transactional emails; strict limits |
| Microsoft 365 | 500 (Business) / 1,000 (Enterprise) | 10,000 recipients/day | Recommended for large-scale notifications; OAuth2 supported |
| SMTP2GO | Up to 400 (recommended 50–100) | Depends on plan | Suggests smaller batches for better deliverability |
Note: The limits listed below are examples and may change based on the email provider’s current policies. Refer to the provider’s official documentation for the latest limits.
Recommendation: For customers planning to send notifications to a large number of recipients, we recommend using Microsoft Office 365 with OAuth2 authentication. It provides higher recipient and sending limits compared to many email services.
Conclusion
There is no built-in recipient limit in Bold BI® for scheduled dashboard notifications. Any restrictions on the number of recipients or email delivery volume are determined by the configured email provider. For large-scale email distribution, review your provider’s current limits and use email groups where possible to simplify recipient management.
