Troubleshooting URL Embedding Issues in Dashboards Linking

When adding URLs to a dashboard linking, users may encounter issues when selecting different target options for how the URL should open. Specifically, some users have reported receiving a 403 error when attempting to open a URL in a pop-up, while the same URL opens successfully in a new tab.

Understanding the Issue

The error encountered when trying to open a URL in a pop-up is often related to restrictions imposed by the website being linked. For instance, certain services, such as Google Translate, may block their content from being embedded in iframes or pop-ups. This is a security measure to prevent unauthorized access and ensure that their services are used in a controlled manner.

Common Error Codes

403 Error: This status code indicates that access to the requested resource is forbidden. This is often the case when a website denies access due to the request coming from an unauthorized or embedded source.

Recommended Solution

To avoid these issues, it is advisable to set the target for the URL to open in a new tab or new window. This method bypasses the restrictions that may be in place for pop-ups and ensures that the content is displayed correctly.

When adding URLs to dashboards linking, if you encounter a 403 error while using a pop-up target, consider changing the target to open in a new tab. This approach is more likely to succeed and provide a seamless user experience.