Limitations on Email Attachment Size When Exporting Scheduled Dashboards via SendGrid

Users may encounter errors when exporting scheduled dashboards with larger file sizes via email using SendGrid. These errors are typically related to attachment size limits.

Example Error Messages:

Issue Summary:
The smtp.sendgrid.net provider currently has a 30 MB total size limit for email messages, which includes all attachments.

For detailed information on these limitations, you can refer to the SendGrid Mail Send API Overview documentation.

Recommendation:
To handle large dashboard exports that exceed email attachment limits, we recommend using FTP export as an alternative.

For steps on configuring FTP for scheduled dashboard exports, please refer to the following article: How to Specify FTP Location in Bold BI Dashboard Schedules.