Troubleshooting Dashboard Parameter Filtering Issues with Data Cache Enabled
When using dashboard parameters to apply filters, you might experience a problem where the dashboard fails to display the applied filter if data caching is enabled. This article presents a step-by-step guide to help you troubleshoot this issue and offers a solution to ensure your filters function correctly.
Recommended Solution
To resolve the issue where the dashboard does not reflect the applied filter when data cache is enabled, follow this recommendation:
Clear or Disable Data Cache: Before applying filters through dashboard parameters, clear the existing cache or disable the data cache feature. This action ensures that the dashboard retrieves fresh data and applies the filter correctly.
By clearing the cache or disabling it , you can ensure that your dashboard parameters filter the data as intended without being affected by cached data.
If you encounter further issues or require additional assistance with dashboard parameters and data caching, please reach out for support.
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