Troubleshooting Widget Embedding Issues in Bold BI

When embedding a widget, it’s crucial to ensure that the widget displays the correct columns as configured. However, there might be instances where the embedded widget shows a different widget. This issue can occur if there are duplicate names for two widgets within the dashboard. To resolve this issue, it is recommended to embed the widget using its unique widget ID rather than its name.

Steps to obtain the Widget ID and Embed it accurately:

1. Use the REST API provided by Bold BI to fetch the widget ID. This REST API provides the details of the widget list present in the dashboard. In the below image, two grid widgets have the same name but the widget IDs are different which can be used to embed the respective widgets. So obtain the appropriate widget ID from this REST API.

   

2. Once you have the widget ID, you can use it in the loadDashboardWidget method to embed the specific widget you intend to display.

   

3. For detailed instructions on how to embed a widget using the widget ID, refer to the following documentation: Embedding a Widget Using Widget ID.

Additional Steps If the Issue Persists

If the problem is not related to duplicate widget names, further investigation might be required. Please create a support ticket using this link and share the below details:

• Provide the Bold BI support team with testing credentials to access the dashboard.
• Share the embed secret key to allow the support team to check the issue in detail.

By following these steps, you should be able to embed the widget with the correct configuration. If you encounter any difficulties or need further assistance, do not hesitate to reach out to Bold BI support.

References

• Embedding a Widget Using Widget ID
• BoldBI Server API Reference