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How to Get Event Logs for Bold BI of Windows Deployment
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This article explains how to get the event logs of Windows deployment. Bold BI application logs were stored in the deployed location, for more details on how to get application logs refer to this link. Unhandled exceptions cannot be catch by Bold BI to log as application logs and those may be logged in event logs of Windows.
The following sections will explain on how to get the Windows event logs. Share these logs with the Bold BI support team through ticket. Creating a new ticket by using this link.
Event logs can be checked with the help of 'Event Viewer' to keep track of issues in the system. Here's how:
- Press the Windows key + R on your keyboard to open the run window.
- In the run dialog box, type in eventvwr and click OK.
- In the Event Viewer window, expand the Windows Logs menu.
- Under the Windows Logs menu, you'll notice different categories of event logs—application, security, setup, system, and forwarded events.
How to get event logs for all application events
- Once Windows logs menu expanded as mentioned above select Application, and now the logs are listed as follows:
- Click the Save All Events As option from right-side Actions panel.
- Provide your destination folder name and location to save the log files on your machine. Make sure, while saving, select the display language information as English.
- Finally, click Save.
- Now zip the saved file and share it.
How to get event logs specifically for Bold BI application
- Once Windows logs menu expanded as mentioned above select Application, and now the logs are listed as follows:
- Click Filter Current Log on the right-side panel.
- Go to the XML tab and check the Edit Query manually check box.
Enter the below query
<QueryList>
<Query Id="0" Path="Application">
<Select Path="Application">*[System[(Level=1 or Level=2 or Level=3 or Level=4 or Level=0 or Level=5)]]</Select>
<Select Path="Application">*[EventData[Data and (Data='/bi/site')]]</Select>
</Query>
</QueryList> - Click OK. After filtered the log files of Bold BI application, select the Save Filtered Log File As option from the right-side Actions panel.
- Provide your destination folder name and location to save the log files on your machine. Make sure, while saving, select the display language information as English.
- Finally, click Save.
- Now zip the saved file and share it.
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