Resolving 'Access Denied' Error for Embedded Dashboard

In JavaScript embedding when attempting to embed a dashboard, you may encounter an error message Access denied for the item like below

This error message typically indicates that the user specified in your embedded application does not have the necessary permissions to view the dashboard.

Solution

To resolve this issue, you need to grant the necessary permissions to the user on the BoldBI server. After granting the permissions, you can then attempt to view the dashboard in the embedded application.

Here are the steps to grant user permissions:

1. Navigate to the BoldBI server.

2. Open the user settings page.

   

3. Select the user who needs access to the dashboard.

   

4. Grant the necessary permissions to the user.

   

By following these steps, you should be able to resolve the ‘Access Denied’ error message when accessing the dashboard.

References

• BoldBI Help Document: Manage Users
• BoldBI Help Document: Manage Permissions
• BoldBI Help Document: add permission to Dashboards