How to troubleshoot the Bold BI application deployment in Docker

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This section explains the possible deployment issues that might occur in the Bold BI Docker deployment and provides solutions to overcome them.

Stuck on “Fetching information” page

Incorrect DNS/IP

If you add the DNS/IP without the protocol (http) as the APP_URL environment URL, it will also break the deployment.

Example: The APP_URL should be http://example.com, not just example.com

Incorrect protocol

If you deploy the Bold BI application with the HTTPS protocol without having the SSL certificate and access the application with an unsafe protocol after configuring the database, the page will get stuck and display an internal server error on the browser console. Please ensure that the correct protocol is provided in the APP_URL environment variable.

Example: If you access the application with the http protocol, the APP_URL should be http://example.com, not https://example.com.

Note: If you have the SSL certificate, then follow the SSL document and enable SSL for the domain.

No need to pass APP_URL as localhost

If you want to deploy the Bold BI application as localhost, there is no need to pass the URL as http://localhost in the environment variable (APP_URL).