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                                How to Manually Remove Pending Deployment Sites in Bold BI?
                
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    If you encounter an issue where a site is stuck in Pending Deployment and cannot be deleted, you can manually remove the site from the database by following these steps:
- 
Go to the sites listing page and click on the site name to access the site information. 
- 
Copy the Client ID for all deployment pending sites. 
- 
Update the copied ID in the Client_idfield in the following SQL query and run it in your SQL query tool:
MS SQL Server
UPDATE BOLDTC_Tenant
SET IsDeleted = 1,
    IsActive = 0
WHERE BOLDTC_Tenant.Id in
   (SELECT BOLDTC_TenantInfo.TenantId from BOLDTC_TenantInfo
WHERE BOLDTC_TenantInfo.Id in ('Client_id'));
UPDATE BOLDTC_TenantInfo
SET IsDeleted = 1,
    IsActive = 0,
    TenantStatus = 22
WHERE BOLDTC_TenantInfo.Id in ('Client_id');
PostgreSQL
UPDATE BOLDTC_Tenant
SET IsDeleted = 1,
    IsActive = 0
WHERE BOLDTC_Tenant.Id in
   (SELECT BOLDTC_TenantInfo.TenantId from BOLDTC_TenantInfo
WHERE BOLDTC_TenantInfo.Id in ('Client_id'));
UPDATE BOLDTC_TenantInfo
SET IsDeleted = 1,
    IsActive = 0,
    TenantStatus = 22
WHERE BOLDTC_TenantInfo.Id in ('Client_id');
MySQL
UPDATE BOLDTC_Tenant
SET IsDeleted = 1,
    IsActive = 0
WHERE BOLDTC_Tenant.Id in
   (SELECT BOLDTC_TenantInfo.TenantId from BOLDTC_TenantInfo
WHERE BOLDTC_TenantInfo.Id in ('Client_id'));
UPDATE BOLDTC_TenantInfo
SET IsDeleted = 1,
    IsActive = 0,
    TenantStatus = 22
WHERE BOLDTC_TenantInfo.Id in ('Client_id');
Note: You can add multiple client IDs by separating them with a comma (,) as shown below:
UPDATE BOLDTC_Tenant
SET IsDeleted = 1,
    IsActive = 0
WHERE BOLDTC_Tenant.Id in
   (SELECT BOLDTC_TenantInfo.TenantId from BOLDTC_TenantInfo
WHERE BOLDTC_TenantInfo.Id in ('Client_id', 'Client_id', 'Client_id'));
UPDATE BOLDTC_TenantInfo
SET IsDeleted = 1,
    IsActive = 0,
    TenantStatus = 22
WHERE BOLDTC_TenantInfo.Id in ('Client_id', 'Client_id', 'Client_id');
- Refresh the sites page. The deployment pending tenants will not be listed after this.
For more information on managing sites in Bold BI, please refer to the official documentation.
 
                    