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How to resolve "BoldBI Embedded: Item details not found" Error in Embedded application?

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When embedding a dashboard through JavaScript embedding, you may encounter the following error:

BoldBI Embedded: Item details not found

This error typically occurs when the ‘dashboard ID’ passed in your embed application is not available in the Bold BI server application. To resolve this issue, follow the steps below:

Step 1: Get the dashboard ID

  1. Visit the Bold BI server application.
  2. Locate the dashboard you want to embed in your application.
  3. Refer to the Get Dashboard Link documentation to obtain the dashboard ID.
    image.png

Step 2: Update the dashboard ID in your Embedded Application

  1. Open your Embedded application.
  2. Locate the code where you are embedding the dashboard.
  3. Replace the existing dashboard ID with the correct ID obtained from the Bold BI server application.

After updating the dashboard ID, the error should be resolved, and the dashboard should render correctly in your embedded application.

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SM
Written by Soundarya Mani Meharan
Updated:
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