How to fix the "Unable to generate service access token" error in Bold BI

This article will guide you on how to fix the ‘unable to generate service access token’ error in Bold BI Embedded Analytics Server.

Cause:

This error may occur when the Site URL is not properly updated or when there is an inconsistency in the protocol used (HTTP or HTTPS).

Solution:

Check the http protocol and the domain of the site, if it is showing different, then update the site URL in the UMS site settings your-bold-bi-domain/ums/administration, then restart the application by referring this link

Related Links:

• UMS Site Administration
• How to change the application domain